Hello Retail Status

All Systems Operational

Admin dashboard Operational

Script Operational

Product recommendations Operational

Newsletter content Operational

Search Operational

Triggered email Operational

Pages Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Dec 19, 2025

No incidents reported today.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

Resolved - A database-related issue caused the disruption, and it has now been fully resolved.
Dec 5, 11:45 CET

Investigating - We’re currently seeing increased response times on core services and are investigating the issue.
Dec 5, 11:32 CET