All Systems Operational
Admin dashboard ? Operational
Script ? Operational
Product recommendations ? Operational
Newsletter content ? Operational
Search ? Operational
Triggered email ? Operational
Wish list widget ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Response time ?
Fetching
Past Incidents
Jul 12, 2020

No incidents reported today.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020
Resolved - This incident has been resolved.

We have today at 13.04 had an error in regards to a release, which caused us not to attribute any orders to Hello Retail.

This doesn't mean that you lost any sales, just that it looks like Hello Retail didn't perform and assist with any of the sales.

We have at 15.55 deployed a fix, and we are looking into how we can prevent a bug like this in the future.

We apologize for any inconvenience you have had due to this error.
Jul 7, 15:51 CEST
Investigating - Error with attribution of orders to Hello Retail. This error doesn't affect sales, but analytics in the dashboard.
Jul 7, 01:00 CEST
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.