Hello Retail Status

All Systems Operational

Admin dashboard Operational

Script Operational

Product recommendations Operational

Newsletter content Operational

Search Operational

Triggered email Operational

Pages Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2026

No incidents reported today.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

Database migration

Resolved - We experienced a brief, 5-minute service disruption today (June 24th) between 10:15 and 10:20 due to unexpected complications during a database migration. The issue has been fully resolved, and all systems are operating normally. Thank you for your patience!
Jun 24, 10:15 CEST

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.