Hello Retail Status

All Systems Operational

Admin dashboard Operational

Script Operational

Product recommendations Operational

Newsletter content Operational

Search Operational

Triggered email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

System component upgrade maintenance Feb 8, 2025 03:00-04:00 CET

We have scheduled a maintenance window for a system component upgrades on Saturday, February 8th, from 3:00 AM to 4:00 AM. While this maintenance may slightly affect system performance, it is not expected to result in any downtime.
Posted on Jan 13, 2025 - 10:33 CET

Past Incidents

Jan 15, 2025

No incidents reported today.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

Higher than average response time

Resolved - Between 12:11 PM and 12:14 PM, we experienced higher-than-normal response times due to a database issue. The issue has since been resolved, and all systems are now operating normally. We apologize for any inconvenience this may have caused.
Jan 8, 12:00 CET

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.