Hello Retail Status

All Systems Operational

Admin dashboard Operational

Script Operational

Product recommendations Operational

Newsletter content Operational

Search Operational

Triggered email Operational

Wish list widget Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Response time

Fetching

Past Incidents

Apr 22, 2021

No incidents reported today.

Apr 21, 2021

No incidents reported.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

Search issue

Resolved - The final investigation has is done, and the search for all customers should work as expected. We are looking into how we can prevent issues like this in the future, and again, sorry for the inconvenience it might have caused you.
Apr 13, 20:15 CEST

Monitoring - We have identified the cause of the issue and released a fix that makes sure all products can be found in search again. We are closely monitoring the system to make sure that there are no further issues.
We will resolve this issue when the final investigation is done.

We are very sorry any inconvenience you may have had.
Apr 13, 17:13 CEST

Investigating - We are currently experiencing an issue where a small number of customers are experiencing problems with their search solutions. For these customers, not all products can be found in the search. We are investigating, and are in the process of rolling out a fix.

We are very sorry any inconvenience you may have had.
Apr 13, 15:43 CEST

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.