Hello Retail Status

All Systems Operational

Admin dashboard Operational

Script Operational

Product recommendations Operational

Newsletter content Operational

Search Operational

Triggered email Operational

Wish list widget Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Response time

Fetching

Past Incidents

May 13, 2021

No incidents reported today.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

Temporary issue with response times

Resolved - We had 4 minutes of service interruption from 9.19 to 9.23. We are investigating why the interruption occurred.

Sorry for the inconvenience.
May 6, 09:19 CEST

May 5, 2021

Stability issues

Postmortem - Read details
May 6, 11:07 CEST

Resolved - A fix has been deployed, and we are running as usual.

Again, sorry for the inconvenience, we are working to prevent this from happening again.
May 5, 11:37 CEST

Investigating - We are currently experiencing issues due to an error in the deployment of a release. We will keep you posted with more updates as soon as we know more.

We are really sorry for the inconvenience.
May 5, 11:29 CEST

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.