Issue with Search & Recommendation Analytics

Incident Report for Hello Retail

Resolved

We have identified the issue and have resolved it. We will continue to monitor if the issue should arise again.

Again, we apologize for any inconvenience it might have had to you.

Posted Aug 06, 2024 - 12:04 CEST

Investigating

We are experiencing issues rendering the search & recommendation analytics in MyHelloRetail, and are working on a fix.

We apologize for the inconvenience.

Posted Aug 06, 2024 - 11:00 CEST

This incident affected: Admin dashboard.